Online Reputation Management
How Should My Business Respond To Negative Comments?
Root out negative feedback in a clean, professional way.
The grave danger of negative feedback is that it drives away valuable customers, who will instead turn to your more positively reviewed competition. The principal tactic of ORM, therefore, is to diligently monitor mentions of your brand across the web—especially the negative ones—and respond tactically before things get out of hand. Sound a tad laborious? Don’t despair: JP 360 Solutions is willing to put in the work.